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Support Overview > IVR Load Testing
The Voxeo IVR Application Load Testing service helps ensure your
application is reliable under high or moderate call load before or after
full scale deployment. Voxeo's Application Load Testing service uses
Emperix
Hammer
and Voxeo CallXML based test platforms with custom developed IVR test
scripts to emulate real callers and real world telephone traffic
conditions.
Voxeo's IVR Load Testing service has been used by hundreds of enterprises to test IVR applications running on any telephony platform, including
those from Avaya, Dialogic, Intervoice, NMS, Nortel, Voxeo, and others.
Reduce launch risk
Voxeo's Load Testing service is based on a multi-line test system that
subjects any voice application to large, rapid and sustained inbound or
outbound call tests. These tests include application specific call
flows, prompt detection, voice recognition or DTMF control, text to
speech monitoring, HTTP application performance metrics, and more. By
subjecting your application to these tests prior to launch, you can
significantly reduce the risk of application failure.
Expose hidden flaws
Over the course of deploying hundreds of Voice applications for our
customers since 1999, Voxeo has learned that almost every Voice
application initially experiences performance or reliability issues
under load. Our battery of tests help expose hidden performance and
reliability issues in the entire chain of voice application layers,
including: database performance, application server performance, web
server performance, internet connectivity bandwidth and latency, voice
recognition responsiveness, prompt caching and playback, and more.
Many of these issues are difficult to identify without putting your
applications under actual or simulated load.
The Voxeo Application Load Testing service provides:
- Up to 500 ports of concurrent load testing
- Up to 5,000 total port-hours of testing
- Custom IVR test scripts tuned to your application
- Application design and implementation consulting with Voxeo engineers
- Identification of failure points and bottlenecks
- Suggested usability and performance improvements
For more information or to get a price quote:
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